This Privacy Policy explains how d63 collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
Last updated: June 2025. This policy applies to all users of the d63 platform accessible at d63.pro.
When you register for an account on d63, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience. This includes your full legal name, date of birth, residential address, email address, and a valid mobile number registered in the Philippines. During the account verification process, we may also request a government-issued identification document such as a Philippine passport, driver's licence, or SSS/UMID card to confirm that you meet the minimum age requirement of 21 years. When you make deposits or withdrawals, we collect transaction-related data including your GCash or Maya account reference, bank account details where applicable, and the amounts and timestamps of each transaction. We also automatically collect technical data when you access the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect unusual access patterns, prevent fraud, and improve the overall performance of the platform for Filipino players. All information collected is limited to what is reasonably necessary for the purposes described in this Privacy Policy.
d63 uses the personal information you provide primarily to operate and maintain your account, process your deposits and withdrawals, and ensure that the platform remains secure and compliant with Philippine gaming regulations. Your contact details are used to send you account-related notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. We may use your gameplay data in an aggregated and anonymised form to analyse platform performance, improve game offerings, and understand how Filipino players interact with different features of the platform. Where you have given your consent, we may also send you promotional communications about new games, seasonal offers, or platform updates — you can withdraw this consent at any time by contacting our support team or updating your account preferences. We do not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review. Your data is never used for purposes that are incompatible with the reasons for which it was originally collected.
d63 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification partners, game content suppliers, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are required by Philippine law, a court order, or a regulatory authority such as PAGCOR to disclose your information, we will comply with such legal obligations and, where permitted, notify you of the disclosure. If d63 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the same level of data protection is maintained. We do not share your data with any entity located outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under the Data Privacy Act of 2012. Any third party that receives your data is prohibited from using it for any purpose beyond what is strictly necessary for the service they provide to d63.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping requirements. Transaction records are typically retained for a minimum of five years from the date of the transaction in accordance with regulatory obligations. If you request the closure of your account, we will deactivate it promptly and begin the process of deleting or anonymising your personal data, except where retention is required by law or where there is an ongoing investigation or dispute that necessitates keeping the records. Technical logs and session data are retained for a shorter period, generally not exceeding 12 months, unless a specific security or compliance reason requires longer retention. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised so that it can no longer be linked back to you. We periodically review our data holdings to ensure that information is not kept longer than necessary.
d63 implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the d63 platform is encrypted using TLS (Transport Layer Security) protocols, and sensitive data at rest is stored using strong encryption standards. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are required to undergo data privacy training and are bound by confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a personal data breach that is likely to result in harm to affected players, d63 will notify the National Privacy Commission and the affected individuals in accordance with the timelines prescribed under the Data Privacy Act of 2012 and its implementing rules. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your d63 account and to enable any available two-factor authentication options.
As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is being processed, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw any consent you have previously given for optional data uses such as receiving promotional communications. If you believe that your personal data has been processed in a manner that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you may contact d63 through the support channel listed on the FAQ page, and we will respond to your request within a reasonable timeframe and in accordance with our legal obligations. We will not discriminate against you or restrict your access to the platform as a result of you exercising your data privacy rights. Requests for data access or correction will be processed free of charge for the first request in any 12-month period.
d63 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session and preferences, and to gather anonymised analytics data that helps us understand how players navigate the site. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as staying logged in or completing a transaction. Analytics cookies collect information about which pages are visited most frequently and how long players spend on different sections of the platform — this data is used in aggregate form only and is not linked to your personal identity. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies at any time. Please note that disabling certain cookies may affect the performance or availability of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the d63 platform.
d63 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard or registered contact details. Your continued use of the d63 platform after any changes have been published constitutes your acknowledgement of the updated policy. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal information. If you have any questions about this policy or about how your data is handled, please visit the FAQ page for guidance and contact information. For concerns that cannot be resolved through our support channel, you may escalate your complaint to the National Privacy Commission of the Philippines.
Here is a quick summary of the key commitments d63 makes to every Filipino player on the platform.
All data in transit and at rest is protected with industry-standard encryption protocols.
Your personal information is never sold or rented to third parties for their own commercial use.
You can request a copy of your data or ask us to correct inaccurate information at any time.
Our practices align with the Data Privacy Act of 2012 and its implementing rules and regulations.
If you have questions about how d63 handles your personal data, the FAQ page covers the most common concerns from Filipino players. You can also visit our Responsible Gaming page to learn more about the tools available to help you stay in control.