At d63, we believe that gaming should always be fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform — because your well-being always comes first.
d63 is committed to providing a gaming environment that is fair, transparent, and genuinely safe for every Filipino player. We take our responsibilities seriously — both as a PAGCOR-licensed platform and as a member of the Philippine online gaming community.
If you feel that gaming is becoming a problem, you can request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During this period, your account will be suspended and you will not be able to log in or register a new account. Contact our support team through the FAQ page to activate this option immediately.
You can set daily, weekly, or monthly deposit limits on your d63 account to help you stay within a budget that is comfortable for you. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours, giving you a cooling-off period before any changes take effect. Reducing a limit, however, is always instant.
Set a maximum session duration so the platform will remind you — or automatically log you out — when your chosen time is up. Regular breaks are an important part of healthy gaming habits, and our session tools make it easy to stay aware of how long you have been playing without having to check the clock yourself.
Your account dashboard gives you a clear view of your gaming activity, including total time spent, games played, deposits made, and net results over any selected period. Reviewing your activity regularly is one of the most effective ways to stay in control and spot any patterns that may need attention before they become a concern.
Enable periodic pop-up reminders that appear during your gaming session to show you how long you have been playing and how much you have wagered. These gentle nudges help you stay grounded and make conscious decisions about whether to continue, take a break, or stop for the day — entirely on your own terms.
d63 strictly enforces the minimum age requirement of 21 years for all players in the Philippines, in line with PAGCOR regulations. Every new account undergoes identity verification before any real-money play is permitted. If we have reason to believe that a player is underage, the account will be suspended immediately pending review.
Gaming is meant to be an enjoyable pastime. If any of the following signs feel familiar, it may be time to take a step back and seek support.
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support to Filipinos:
For platform-specific assistance, visit our FAQ page to reach the d63 support team directly.
A few simple habits can make a big difference in keeping your gaming experience positive and sustainable over the long term.
Decide in advance how much you are comfortable spending and treat it as the cost of entertainment — not as an investment. Never play with money that is meant for rent, bills, food, or other essential expenses.
Step away from the screen every hour, stretch, drink water, and check in with yourself. Short breaks help you stay clear-headed and prevent the kind of fatigue that can lead to impulsive decisions during a gaming session.
Losses are a normal part of gaming. If you have reached your budget for the day, stop — do not try to win it back by playing more. Chasing losses is one of the most common patterns that leads to problem gambling, and it rarely ends well.
Make sure gaming is just one of many activities in your life, not the main one. Maintain time for family, friends, hobbies, exercise, and rest. A balanced lifestyle is the best foundation for keeping gaming fun and stress-free.
Our support team is here to help you use d63's responsible gaming tools or answer any questions about your account. Visit the FAQ page for quick answers, or reach out directly — we are always ready to assist Filipino players who need guidance.